Reviews

Everything was done and explained to me. Nothing but excellence.

Great service and reasonably priced. Will definitely return for any future needs.

Best in class service and customer care. This business feels like a family company and everyone is always helpful, friendly and responsive.

They were really nice and understanding of the problem I had and did there best to not make me upset or uncomfortable

Rich, Kim, and Andrew are the best at Pro Imports for my BMW 540i; I wouldn’t go anywhere else! Michael Casper Gainesville, Ga

Outstanding operation! Honest and competent---valued attributes when having a vehicle serviced.

Honest and reliable. Great customer service.

Everything was Great as usual, dropped off before work and was able to pick up on my lunch break! Everyone was very pleasant!

Very copious on planning scope of work, execute work completely, outstanding service - very competent technicians

Great availability of appointment day/time. They always call or text regarding estimates. Work is done as stated and then it's done on time.

Excellent service, wonderful and courteous staff, very satisfied will continue to use them and will recommend Pro Import to my friends.

Very good communication b service was exceptional

Excellent and timely service with personal touch.

Our family has a long history with Pro Import. Rich, Andrew, and the excellent technicians have taken excellent care of our Toyota and Lexus vehicles for many years. We trust them for their expertise in maintenance, repairs, for fair pricing, and especially for always doing the right thing by their customers. We highly recommend them as the best import auto shop we've ever known.

Andrew was very explanatory in describing what was wrong with my vehicle and what it work required to repair it. I felt seen and heard by him and for an older female having a car repair this was paramount to me. Thank you so much!!-2

Good place to bring you vehicles, I don’t go anywhere else.

One hundred percent satisfied with the service.

Great experience! Fair pricing, quick service and friendly staff. Highly recommend.

(Translated by Google) First time, they were very kind and attentive... (Original) Primera vez muy amables y atentos...

Professional and friendly service! Clean restrooms and comfortable waiting area. I will return here for my next service.

Love Pro Import they are so nice to me

Wonderful experience! I had a strange noise in my Hyundai Palisade. They diagnosed it and had it fixed the next day and the noise is gone. Very efficient and very friendly. Will return for anything else my car needs.

I went there for brake servicing, and the work was done properly without rushing. They checked all related components, not just the brake pads. After the service, the braking feels much more responsive and stable. It’s clear they focus on safety rather than just quick repairs.

Outstanding service the BEST Group to work with Soo Helpfull

Once again Pro-Import has exceeded my expectations. It is so refreshing to have their expertise, honesty, and professional work ethic. Their work is always quick, complete, and without hassle.

Great service as always

These guys always do a great job at a reasonable price. Highly recommend.

Always a very pleasant experience. They know what they are doing! Thanks, Rich, Andrew, Kim and Angelica.

Kimberly and her husband are phenomenal human beings. They showed me the type of kindness and general human compassion that this world needs. I’d recommend them and their shop to absolutely anyone! They’ve made a customer for life out of me, my business fleet, and anyone I can recommend them to! Check them out for your automotive needs!

I had a great experience! They knew I was on my lunch break and quickly serviced my car with an oil change. I will definitely come back to get service on my other cars.

Would recommend- quick quality

There are still good people in the auto repair business! These folks will take care of you, and better yet will explain what they are doing!

Excellent repair work and outstanding customer service. Feel very fortunate to have Pro Import to service my vehicles.

Everyone at pro is super friendly, caring and helpful. I will always come back if I have any need of repairs.

Always a win when our vehicles are serviced at Pro Import

Professional, polite, respectful- can address all major concerns with any kinda of vehicle. Family owned and you can feel it . Best shop around hands down !

Pro Import always takes excellent care of our Mercedes! They’ve been great to work with

I can’t say enough good things about the team at Pro Import. They have worked on a couple of older Lexus sedans I have. Literally the best, they are transparent and keep you updated. Quality parts and very experienced techs. I have used many auto repair places over the years and nobody comes close to these guys. They’re the only ones I’ll use from now on.

Andrew know what was wrong with my vehicle. And the prices you can't bet this is the only place I will go with my vehicle no matter what. Thanks again

Dropped vehicle off a day earlier for next day service. Brakes replaced within a half day after estimate from service technician. Thanks Again

This is my new place to service my vehicle! No pressure to get work done and they don't try to sell you something you don't need!